Hey everyone,
I want to talk a little about shipping rates.
They're super high. If they were any higher, they'd be on tour with Snoop Dogg.
It's not my fault. Nobody (well, nobody on this project at least) is trying to rip you off or overcharge for shipping. I'm cutting the shipping rates as close to the quotes as possible. We're definitely not profiting off it. If anything, I'm eating some of it personally.
The way BackerKit works is... you add a country, then you add shipping rates in a weight tier. So 0-8 oz is $x, 8-16 oz is $xx, etc. Most countries rates are more variable in the lower tiers, but after a pound or two, the price only changes at each pound.
The problem with this system is you get charged the same shipping for 3 lbs 1 oz as you do for 4 pounds. Those are the published rates.
This next part is important...
There's going to be some wonkiness in a few places, and if you run into something that is just stupidly, egregiously, disproportionally high, contact me via SUPPORT and I'll have a look.
Using SUPPORT guarantees I see it. Don't message me on social media. Don't send a PM. Don't writhe about in agony in the comments section. USE SUPPORT. I genuinely want to fix problems as they arise, so help me help you.
I have entered custom rates for USA, UK, EU countries, Canada, Australia, and New Zealand.
If your "ship to" country is not in this list, you ended up in the Everywhere Else* bucket and your shipping rates will likely be too high. If this is the case, stop. Don't check out. CONTACT ME... (where? say it with me...) via SUPPORT and I will add specific rates for your country and then you can check out.
*Why is my country in the Everywhere Else bucket? Because BackerKit doesn't give me an easy way to see a list of countries to ship to until people complete surveys, and since I need the postal rates BEFORE then, I'm just starting with the countries I ship to the most. If you want a more precise rate for your country, and it's not on the list above, CONTACT ME via SUPPORT.
I'm still working on the Survey Questions, but should have those wrapped up over the weekend, followed by a smoke test, and then SURVEYS!! Huzzah.
One more time.
If you have a question, complaint, or problem... how do you reach me?
You CONTACT ME via SUPPORT.
say it with me... SUPPORT!
you guys on the left... SUPPORT!
now over here on the right... SUPPORT!
now everybody.... SUPPORT! SUPPORT! SUPPORT!
If you contactr me on Facebook Messenger to ask about shipping rates I promise I will block you, mock you publicly, and still not fix your issue.
Thank you, everyone. I really appreciate your support on this project. You folks are the best.
Chris